Frequently Asked Questions

Everything you need to know about your LashAuras experience

How long do LashAuras lashes typically last?

With proper care and cleaning, our high-quality synthetic and mink lashes can be reused up to 25 times. Always store them in their original tray to maintain their shape.

Are your lash adhesives safe for sensitive eyes?

Yes, our lash adhesives are formulated to be latex-free, hypoallergenic, and formaldehyde-free to ensure a comfortable wear for even the most sensitive eyes.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Can I return my lashes if I am not satisfied?

Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase.

Do you offer international shipping?

Yes, LashAuras ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.

How do I clean my false lashes?

Gently remove any excess glue from the lash band with tweezers, then use a cotton swab dipped in oil-free makeup remover to clean the fibers. Allow them to air dry before storing.