Returns & Exchanges

At LashAuras, we want you to be completely enchanted by your gaze, which is why we offer a 30-day return window for all unused and unopened beauty products. To maintain the highest hygiene standards, items must remain in their original packaging with all safety seals intact.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and a brief reason for the return to receive your RMA authorization.

2

Prepare Your Package

Carefully pack the unused items in their original box and include a copy of your packing slip to ensure our team can identify your return quickly.

3

Ship It Back

Affix the provided return shipping label and drop the package off at any authorized carrier location; we recommend obtaining a tracking number for your records.

4

Receive Your Refund

Once our quality control team inspects the items, we will process your refund back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing